COVID-19

We understand that recent developments around Coronavirus (COVID-19) will be concerning. We want to reassure your that Landbay is fully operational with the whole team now working remotely. Our priority is to look after our colleagues, intermediaries and customers, and we have put in place measures to support our brokers and customers during these challenging times.

If you are a Landlord and think you’ll struggle to make your monthly mortgage payments specifically because of Coronavirus, we can help you by offering a 3-month payment holiday.

What is a payment holiday?

A payment holiday allows a borrower to defer mortgage payments for an agreed period. It is important to remember that you still owe that money and the interest on your mortgage still accrues during a payment holiday. At the end of the payment holiday Landbay will contact you to assess your circumstances and agree a repayment plan for the arrears accrued.

Eligibility:

A payment holiday will be available to customers who are up to date on their mortgage payments, and who have lost income because of the impact of Covid-19.

How do I apply:

If you are concerned about making your mortgage payments during this time you should contact us as soon as possible. You will not need to complete an application; you will just need to self-certify that your income has been either directly or indirectly impacted by Covid-19.

Self-Certification:

You will need to self-certify that your tenant’s income has been impacted by Covid-19. Landlords are expected to pass on this relief to their tenants to ensure that they are supported during the Coronavirus crisis.

When will the payment holiday take effect:

The commencement date for the deferred period will be agreed on a case by case basis.

During the payment holiday period:

You will not have to make any monthly mortgage payments for a set amount of time, in this case up to three months. Arrears fees will be waived during the payment holiday period.

After the payment holiday ends:

At the end of the payment holiday a member of the Landbay Customer Service team will contact you to assess your circumstances. Repayment of the arrears will be agreed on a case by case basis.

Landbay are committed to supporting landlords experiencing payment difficulties on a case by case basis.

If you’re concerned that you won’t be able to make your regular mortgage payment, due to the COVID-19 crisis or any other reason, contact us to discuss the various ways we can help you.

+44 (0)330 053 6825